Being a flight attendant is the dream of many young women in Indonesia. This profession is not only promising competitive salaries, but also the opportunity to explore the world. However, before you can wear an elegant uniform and fly to various countries, There is one important stage that must be passed: flight attendant interview.
One of the things that often makes prospective flight attendants nervous flight attendant interview questions which is sometimes difficult to guess. In this article, We will discuss various questions that often arise in the flight attendant interview along with tips to answer so that you are better prepared and confident when facing recruitment.
Why flight attendant interviews are so important?
The flight attendant recruitment process is very strict and competitive. From thousands of applicants, Only a small portion will be received. Interviews become one of the decisive stages, because this is where the airline assesses personality, communication skills, English, to the mental readiness of the candidate.
A flight attendant is not only in charge of serving passengers, but also responsible for safety during the flight. So therefore, The airline is very selective in choosing their cabin crew candidates.
Types of flight attendant interview questions
Questions in flight attendant interviews usually include several categories. The following is a common distribution that is often encountered:
- Personal question
- Motivational questions
- Situational questions
- English questions
- Questions about airlines
- General knowledge questions about the world of aviation
Each type of question has a specific purpose and requires a different approach in answering it.
Examples of flight attendant interview questions and how to answer them
1. Tell me about yourself
This is the opening question that almost always arises. The aim is to recognize the background of the candidate in a brief.
Tips to answer:
- Start with a name, age, and educational background.
- State work experience or relevant training.
- Focus on things that show that you are suitable to be a flight attendant, like communication skills, hospitality, and neat appearance.
Example Answer:
“My name is beautiful Sustainable, age 21 year. I graduated from Tourism Vocational School and just completed a flight attendant training at Aeronef Academy. During training, I learned about safety procedures, hospitality, dan service excellence. I really like the world of service and have a high spirit to be part of the aviation industry.”
2. Why do you want to be a flight attendant?
This question explores your personal motivation. Avoid cliché answers like "because you want to take a free walk."
Tips to answer:
- Show your interest in the world of service and aviation.
- Explain that you are aware of the big responsibilities carried out by the flight attendant.
Example Answer:
“I want to be a flight attendant because I like dynamic jobs and meet many people. I also like to provide the best service to others. Being a flight attendant is not just a matter of appearance, but also about the responsibility of passenger safety, And I am ready to carry out that task.”
3. What are your advantages and disadvantages?
This question measures how well you know yourself.
Tips to answer:
- Choose relevant advantages such as communicative, discipline, or friendly.
- For the shortage, Choose something that is not too fatal and show your efforts in fixing it.
Example Answer:
“My advantage is that I am a very disciplined person and quickly learn. In the work environment, I am also easy to adapt. My lack of, I am sometimes too perfectionist, But I am learning to be more flexible in completing assignments.”
4. What if there are passengers who are angry and dissatisfied with the service?
This includes situational questions that test your ability to deal with conflict.
Tips to answer:
- Show your ability to control emotions.
- Explain that you will remain professional and try to solve the problem calmly.
Example Answer:
“I will stay calm and listen to passenger complaints with empathy. I will try to find the best solution and provide an explanation in polite language. If necessary, I will ask for help or senior superiors to help handle the situation.”
5. What do you know about our airlines?
This question aims to see how much your interests and research on the company being applied for.
Tips to answer:
- Learn the airline's profile on their official website.
- Mention the value, all, or the achievement of the airline.
Example Answer:
“I know that this airline has a very good reputation in terms of timeliness and customer service. I also read that the airline has received an award as the airline with the best cabin crew in Southeast Asia. I am very interested in being part of this professional team.”
Flight attendant interview questions in English
English language ability is one of the main requirements to become a flight attendant. The following are examples of questions in English that are often asked:
1. Tell us about your strengths.
2. Why do you want to be a flight attendant?
3. How would you handle a medical emergency on board?
4. What would you do if a passenger refuses to fasten the seatbelt?
Tips to answer:
- Use a clear sentence and not wordy.
- Practice pronunciation and intonation to sound natural.
- Prepare the previous general answer in the form of a script and memorize the core.
Additional Tips for Facing Stewardess Interviews
- Attractive and professional appearance: Wear formal clothes, Natural makeup, and neat hairdo. Remember, First Impression is very important.
- Arrive on time: Show that you are disciplined and appreciate time.
- Interview exercise: Ask for help from friends or mentors to practice question and answer so that you are more confident.
- Smile and take care of body language: A sincere smile and a sturdy body posture shows that you are ready and confident.
Conclusion
Face flight attendant interview questions can indeed make tense, especially for beginners. But with careful preparation, routine training, and understanding of the role of a flight attendant, You can look convincing in front of the recruiter.
Don't forget that the interview is not just about answering the question, but also shows that you are the right person to carry the good name of the airline in the air. So, Prepare yourself as best you can!
Interested in becoming a flight attendant? Join Aeronef Academy!
If you are still confused where to start, You can join with Aeronef Academy, trusted stewardess school that is ready to guide you from zero to ready to fly. Intensive training, Briefing of interviews, and work distribution support is available for all students.
Visit our site or come directly to the nearest campus and be part of the prestige flight world!
